Privacy Policy – Epic Horizons Safaris
At Epic Horizons Safaris, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website www.epichorizonssafaris.com and our services.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, billing details, and travel preferences provided when making a booking, inquiry, or subscribing to our updates.
- Non-Personal Information: Browser type, device information, and usage data collected through cookies and analytics tools.
2. How We Use Your Information
We use your information to:
- Process and confirm bookings and payments.
- Communicate with you regarding your travel arrangements.
- Send you updates, newsletters, or promotional offers (if you opt in).
- Improve our website, services, and customer experience.
3. Sharing of Information
We do not sell, trade, or rent your personal information to others. However, we may share your data with:
- Trusted third-party service providers such as payment processors, booking platforms, and partner travel agencies — but only to fulfill your booking.
- Legal authorities, if required by law.
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can disable cookies in your browser settings, but some features of our site may not function properly.
5. Data Protection
We implement security measures to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no method of online transmission is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections or updates.
- Request deletion of your personal data, subject to legal and contractual restrictions.
- Withdraw consent for marketing communications at any time.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
📧 Email: info@epichorizonssafaris.co.ke
📍 Nairobi, Kenya